File & Design RequirementsWe Do Not Edit Files – Please ensure your artwork is final and print-ready before uploading.Image Quality Matters – Designs should be high-resolution (300 DPI) to ensure the best print results.Accepted File Formats – We accept .PNG (for transparent backgrounds) or .JPG (for solid backgrounds).Color Matching Disclaimer – Due to differences in screen displays and printing processes, exact color matching is not guaranteed.Order & FulfillmentNo Cancellations After Printing Begins – Orders go into production shortly after payment; please double-check your design and details.Processing Time – Custom orders typically take 1 business day after payment is received to complete and shipShipping Delays – Once shipped, delivery times are subject to carrier timelines and delays.Garment DisclaimerSlight Variations May Occur – Each item is individually printed; small positioning or size differences in the print may occur.Sizing – Please refer to our sizing chart before placing your order. We are not responsible for incorrect size selections.Wash Care – For longevity, wash inside out with cold water and hang dry. Do not iron directly on the print.Returns & RefundsCustom Items Are Non-Returnable – As each item is made to order, we cannot accept returns or exchanges unless the product is defective or an error was made on our part.Damaged or Incorrect Orders – Contact us within 7 days of delivery with photos of the issue for resolution via our Support Center
